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Resume

Betsy Drulard
Betsy Drulard
Lakewood, CO
Instructional Designer/Technical Trainer/Curriculum Developer/Educator

303-988-7221
bdrulard@du.edu
Summary of Qualifications
  • Experienced professional and results-oriented instructional designer/technical trainer/curriculum developer/educator in both business and academic environments
  • Design and development of both instructor-led and e-Learning solutions for adult learners
  • Excellent verbal and written communication skills
  • Attention to detail
  • Proven ability to plan and execute projects on time and within budget
  • Knowledge of "best practices" and current research in the use of technology to enhance teaching and learning
  • M.A.in Information and Learning Technologies

Software Applications | Professional Experience | Education |
Professional Development | Professional Affiliations |
References and Projects

Software Applications
Strong working knowledge of:
  • MS Office XP: Word, Excel, and PowerPoint
  • Macromedia: Dreamweaver and Fireworks MX
  • TopStyle: HTML and CSS editor
  • WebEx: interactive online conferencing tool
  • Interwise: e-Learning collaborative communications tool
  • Blackboard: e-Education program

Professional Experience
Time Warner Telecom, Littleton, CO
Instructional Designer/Technical Trainer
January 31, 2000-December 20, 2002

  • Conducted needs analyses of internal employees responsible for ordering and provisioning switched products
  • Designed, developed and delivered training courses for switched products utilizing instructor-led, teleconferencing,and webcasting learning solutions
  • Developed core curriculum requirements for Sales Support Specialists in conjunction with the Regional Sales Support Coordinators
  • Led a six-member training team in support of Phase One of new business strategy to improve order-entry and provisioning processes of Time Warner switched products

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Gates Rubber Company, Inc, Denver, CO
Instructional Designer/Training Development Specialist
Internship

September, 1997-December, 1998

  • Organized and managed the initial research and planning for the IT Quality Assurance Intranet site
  • Designed, developed, and delivered classroom materials for employee performance improvement in using search engines for job-related research
  • Designed and developed presentation for Train-the-Trainer Workshop enabling subject matter experts to understand and apply adult learning principles in classroom training

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FlightSafety Services, Corp., Englewood, CO
Courseware Developer
January, 1999-July, 1999

  • Developed technical CBT training materials with MS Word to meet specific needs of aircrew members, U.S. Air Force

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English Language Center, University of Denver, Denver, CO
Academic Supervisor/Instructor
September, 1976-June, 1993
Instructor
March, 1976-June, 1997

  • Managed and coordinated curriculum development in collaboration with faculty
  • Designed, developed, and delivered course materials enabling preuniversity international students to successfully enter American universities and community colleges
  • Initiated and developed program for advanced level students to attend Denver University classes part-time

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Education
M.A. Information and Learning Technologies
University of Colorado at Denver, Denver, CO
August 2000


Major Projects

  • Developed Knowledge Management System for Training, PowerPoint presentation
    • Outlined "best practices" for Instructional Systems Design (ISD) to create a knowledge repository for professional development of corporate instructional designers/trainers
  • Designed and developed Finding What You Want On The Web, an interactive Web-based training tutorial
    • Demonstrated effective use of search engines for job-related research
  • Designed and developed Online Training: Switched Services Product Training, Master's Project,
    • Helped students toward increased competency in switched product orders
    • Demonstrated knowledge management merging with training
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M.S. Computer Information Systems, University College, University of Denver, Denver, CO

M.A. Teaching English As A Second Language, Teacher's College, Columbia University, New York, NY

B.A. Spanish, University of South Dakota, Vermillion, SD

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Professional Development
Website Design and Management
University College, University of Denver, Denver, CO
2 courses: Intermediate and Advanced-10 Weeks
Spring Quarter, 2003

  • Intermediate: Designed and developed multilevel Website, Resource Center of Betsy Drulard, using Dreamweaver and Fireworks MX
    • Provided information and links to current resources on how technology is being used in teaching and learning
  • Advanced: Designed and developed multilevel Website, Web Design Home Page, using Dreamweaver MX and Cascading Style Sheets (CSS)
    • Described "best practices" guidelines, including links to example Websites on designing Web pages that help end users understand and process information

Certificate in Online Instruction for Corporate Trainers
Distance Education course via the Internet
New York University, School of Continuing and Professional Studies
October, 2001-Febuary, 2002

  • Basic and Advanced Online Techniques for Corporate Trainers
  • Final projects delivered synchronously, Create A Knowledge Sharing Culture and The Virtual Order Learning Center

Instructional Design Workshop,
Langevin Learning Services, Denver, CO

March 21-23, 2001

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Professional Affiliations

  • American Society for Training and Development (ASTD)
  • eLearning Guild

References and Projects

  • Available upon request

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