Summary
of Qualifications
- Experienced
professional and results-oriented
instructional designer/technical trainer/curriculum developer/educator
in both business and academic environments
- Design
and development of both instructor-led and e-Learning solutions
for adult learners
- Excellent verbal and written communication skills
- Attention
to detail
- Proven
ability to plan and execute projects on time and within
budget
- Knowledge
of "best practices" and current research in the
use of technology to enhance teaching and learning
- M.A.in
Information and Learning Technologies
Software
Applications | Professional Experience | Education |
Professional Development | Professional
Affiliations |
References and Projects
Software
Applications
Strong working knowledge
of:
- MS Office
XP: Word, Excel, and PowerPoint
- Macromedia:
Dreamweaver and Fireworks MX
- TopStyle:
HTML and CSS editor
- WebEx:
interactive online conferencing tool
- Interwise:
e-Learning collaborative communications tool
- Blackboard:
e-Education program
Professional
Experience
Time
Warner Telecom, Littleton,
CO
Instructional Designer/Technical Trainer
January 31, 2000-December 20, 2002
- Conducted
needs analyses of
internal employees responsible for ordering and provisioning
switched products
- Designed,
developed and delivered training courses for switched
products utilizing instructor-led, teleconferencing,and
webcasting learning solutions
- Developed
core curriculum requirements for Sales Support Specialists
in conjunction with the Regional Sales Support Coordinators
- Led
a six-member training team
in support of Phase One of new business strategy to improve
order-entry and provisioning
processes
of Time
Warner switched products
top Gates
Rubber Company, Inc, Denver,
CO
Instructional Designer/Training Development Specialist
Internship
September, 1997-December, 1998
- Organized
and managed the initial research and planning for the IT
Quality Assurance Intranet site
- Designed,
developed, and delivered classroom materials for employee
performance improvement in using
search engines for job-related research
- Designed
and developed presentation for Train-the-Trainer Workshop
enabling subject matter experts to understand and
apply adult learning principles in classroom training
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FlightSafety
Services, Corp., Englewood,
CO
Courseware
Developer
January,
1999-July, 1999
- Developed
technical CBT training materials with MS Word to meet
specific needs of aircrew members, U.S. Air Force
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English
Language Center,
University of Denver, Denver, CO
Academic Supervisor/Instructor
September, 1976-June, 1993
Instructor
March, 1976-June, 1997
- Managed
and coordinated curriculum development in collaboration
with faculty
- Designed,
developed, and delivered course materials enabling preuniversity
international students to successfully enter American universities
and community colleges
- Initiated
and developed program for advanced level students to attend
Denver University classes part-time
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Education
M.A.
Information and Learning Technologies
University
of Colorado at Denver, Denver,
CO
August
2000
Major
Projects
- Developed Knowledge
Management System for Training, PowerPoint
presentation
- Outlined "best
practices" for Instructional
Systems Design (ISD) to create a knowledge
repository for professional development of
corporate instructional designers/trainers
- Designed
and developed Finding What You Want On The Web, an
interactive Web-based training tutorial
- Demonstrated
effective use
of search engines for job-related research
- Designed
and developed Online
Training: Switched Services Product Training, Master's
Project,
- Helped
students toward increased competency in switched
product orders
- Demonstrated
knowledge
management merging with training
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top
M.S.
Computer Information Systems, University College, University
of Denver, Denver, CO M.A. Teaching
English As A Second Language, Teacher's College, Columbia
University, New York, NY
B.A.
Spanish, University of South Dakota, Vermillion, SD
top Professional
Development
Website
Design and Management
University College, University of Denver, Denver, CO
2 courses: Intermediate and Advanced-10
Weeks
Spring Quarter, 2003
- Intermediate:
Designed and developed multilevel Website, Resource
Center of Betsy Drulard, using Dreamweaver
and Fireworks MX
- Provided
information and links to current resources on how
technology is being used in teaching and learning
- Advanced:
Designed and developed multilevel Website, Web
Design Home Page, using Dreamweaver
MX and Cascading Style Sheets (CSS)
- Described "best
practices" guidelines,
including links to example Websites on designing Web
pages that
help end users understand and process
information
Certificate
in Online Instruction for Corporate Trainers
Distance Education course via the Internet
New York University, School of Continuing and Professional
Studies
October, 2001-Febuary, 2002
- Basic
and Advanced Online Techniques for Corporate Trainers
- Final
projects delivered synchronously, Create
A Knowledge Sharing Culture and The
Virtual Order Learning Center
Instructional
Design Workshop,
Langevin
Learning Services, Denver,
CO
March 21-23, 2001
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Professional
Affiliations
- American
Society for Training and Development (ASTD)
- eLearning
Guild
References
and Projects
top |