University of Denver
Library & Information Science
Course Syllabus
LIS 4060 Reference
3 Quarter Hours
Quarter: |
Winter 2014; January 9 - March 6 |
Schedule: |
Thursdays 7:00 - 9:20 PM |
Place: |
Ruffatto Hall Room 304 |
Instructor: |
Christopher C. Brown, Penrose Library, Reference Technology Integration Librarian Phone: (303) 871-3404 (work - voicemail); (303) 359-7460 (cell) E-mail: cbrown@du.edu |
Class Web Page: |
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Course Description: |
Information resources include a number of different kinds of reference materials in a wide variety of formats. These include guidebooks, encyclopedias and dictionaries, indexes and abstracts, handbooks, bibliographies, biographical finding tools and biographies, data sets and much more. Many of these resources are available on-line, as well as in print and other digital formats. This course will help students identify and evaluate the most likely resources for information queries in particular settings. It will also provide the opportunity to find answers to real research questions. The course will cover the primary resources for the broad disciplines of business, humanities, sciences, social sciences and government publications in print and electronic formats. Class exercises will reflect the multidisciplinary and multicultural interests and characteristics of library users. (Prerequisites: none; Recommended: LIS 4000, LIS 4011). |
Course Objectives |
The
course objectives as stated are intended to serve as a framework for
the course content. My responsibility is to provide the opportunities
and guidance for achievement of these objectives. These opportunities
will be found in class meetings and exercises, readings, assignments,
and exams. Upon completion of this course, you should be able to: Because LIS 4011 is a recommended and not required prerequisite, I will spend a relatively small amount of time on objective on search strategies. Objective 1 is a much deeper development of reference source knowledge than what you may have experienced in LIS 4011. |
Textbooks (required) |
The required texts for this course are: Cassell, Kay Ann, and Uma Hiremath. 2011. Reference and Information Services in the 21st Century: An Introduction. 2nd rev. ed. New York: Neal-Schuman. Keeran, Peggy, et al. 2007. Research within the Disciplines: Foundations for Reference and Library Instruction. Lanham, MD: Scarecrow. (This book is beting revised, so we will not use the old edition any longer). Additional readings are listed in the schedule below. Permanent URLs are links to full-text articles available in databases via Penrose Library. |
Assignments: |
This class is intended to be thought-provoking and will allow you to interact with each other. It will also allow me to see if you are tracking with the topics. |
Library Visits Report |
You are to visit two libraries to observe reference models and interactions. The libraries may NOT be libraries where you currently work or volunteer. Ideally they should be of different types (academic, public, law, medical, special, etc.). You may chose to do unobtrusive observation of reference services, or you may chose to interview reference staff to inquire about the types of services they provide and their philosophy of reference. You may discuss reference collections, reference services, reference staffing, policies, or other ideas relevant to reference services. You will do two reports: a written report (covering two libraries) and a video report (covering the same two libraries). You may use your own video camera, or Flip cameras may be borrowed for a 24-hour period from the University Library circulation desk. There are a limited number of cameras available, so don't all wait until the last minute to borrow them. You will then write up the results of your visits in a brief paper (3-5 pages). Turn in the written report on Blackboard. Keep the video report on a flash memory stick or online in a non-public Web site for showing in class. |
Reference Subject Guide | You
will prepare a reference subject guide on a specific subject area. This
guide must include all formats that would be found in a reference
collection (print, online databases, e-books, etc.). Grading will be
based on selection of reference resources, arrangement of resources,
and quality and originality of annotations. WARNING: This is not just a
guide of nice Web pages on a topic. You are being graded on selection
of reference resources. To see examples of subject guides you can visit Springshare's Libguides Web site: http://www.springshare.com/libguides/reviews.html Penrose Library's Libguides: http://libguides.du.edu/browse.php Library School Libguides: http://libraryschool.campusguides.com/ Libguides Best Practices: http://bestof.libguides.com/bestpractices |
Final Exam |
Take home exam. The exam will be given out during class in week 9, and will be due at the beginning of class in week 10. The take home exam involves creating responses to email reference questions. Remember, when answering email questions on homework, you must give many solutions to the problem. This about the many types of resources that you could recommend: books, encyclopedias, articles, statistical sources, primary sources, etc. Example reference responses:01 02 03 04 05 06 07 08 09 10 |
Note: |
This syllabus is subject to change based on the needs of the learning environment. |
Disability Services | If
you have a disability protected under the Americans with Disabilities
Act (ADA) and Section 504 of the Rehabilitation Act and need to request
accommodations, please make an appointment with the Disability Services
Program (DSP); (303) 871-2455 / 2278 / 7432; located in The Center
below the bookstore in Driscoll South. |
Grading Criteria: |
Library visits report and other homework assignments: 50% Reference Subject Guide: 25% Final Exam: 25% |
Grading Scale: |
A:
4.0 = 93-100 A-: 3.7 = 90-92 B+: 3.3 = 87-89 B: 3.0 = 83-86 B-: 2.7 = 80-82 C+: 2.3 = 77-79 C: 2.0 = 73-76 C-: 1.7 = 70-72 D+: 1.3 = 67-69 D: 1.0 = 63-66 D-: 0.7 = 60-62 F: 0.0 = 59 & below |
Tentative Class Schedule -- Subject to Change | |||
Date |
Topic |
Assignments |
|
Week 1 Jan. 9 |
Reference Intro. |
|
|
Week 2 Jan. 16 |
Reference Sources I Tour of AAC Reference Area |
Read Cassell and Hiremath ch.1-3 |
|
Week 3 Jan. 23 |
Reference Sources II |
Read Cassell and Hiremath ch. 4-6 Read Griffey, Jason.
"Chapter 2: The Rise of the Tablet." Library
Technology Reports 48, no. 3 (2012): 7-13. Link. Read Hanson, Cody W.
"Chapter 1: Why Worry about Mobile?" Library
Technology Reports 47, no. 2 (2011): 5-10. Link. |
|
Week 4 Jan. 30 |
Reference Ethics Reference Collection Development |
Read Cassell and Hiremath ch. 7-11 Read Magi, Trina. "A Fresh Look at Privacy—Why Does It Matter, Who Cares, and What Should Librarians Do about It?." Indiana Libraries 32, no. 1 (2013). Link. Read: Gibson, Craig, and Meris
Mandernach. "Reference Service at an Inflection Point: Transformations in
Academic Libraries." In Imagine, Innovate, Inspire: The Proceedings
of the ACRL 2013 Conference in Indianapolis, Indiana, April 10-13, 2013. ACRL,
2013. Link. Read Laura Saunders, and Mary Jordan. 2013.
Significantly different?: Reference services competencies in public and
academic libraries. Reference & User Services Quarterly 52 (3): 216. Link. |
|
Week 5 Feb. 6 |
Reference Interview |
Read Shachaf, Pnina. "The paradox of expertise: is the Wikipedia Reference Desk as good as your library?" Journal of Documentation 65, no. 6 (2009): 977-996. Link. Read Barratt, Caroline Cason,
Phoebe Acheson, and Emily Luken. "Reference models in the electronic
library: The Miller Learning Center at the University of Georgia." Reference
Services Review 38, no. 1 (2010): 44-56. Link. Read Arndt, Theresa S. "Reference service without the desk." Reference services review 38, no. 1 (2010): 71-80. Link. Read
Cogill, Allison A., Louise Feldman, and A. Robin Bowles. Virtual
Reference Interviewing and Neutral Questioning. IN Technology in
Libraries: Essays in Honor of Anne Grodzins Lipow. Edited and Published
by Roy Tennant. Link. Library Visits Report Due |
|
Week 6 Feb. 13 | Reference Models |
Read Cassel and Hiremath, ch. 18-19 Arndt, Theresa T. S. "Reference Service without the Desk." Reference Services Review 38, no. 1 (2010): 71-80. Link. Meyer, Erin Feb. 27E., Carrie Forbes, and Jenny Bowers. "The Research Center: Creating an Environment for Interactive Research Consultations." Reference Services Review 38, no. 1 (2010): 57-70. Link. Holmes, Claire and Lisa Woznicki. "Librarians at Your Doorstep." College & Research Libraries News 71, no. 11 (2010): 582-585, http://crln.acrl.org/content/71/11/582.full.pdf+html. Assignment 5 Due |
|
Week 7 Feb. 20 |
Virtual Reference Evaluating Reference Resources |
Read Cassel and Hiremath, ch. 17 Read Ghasri, Atefeh Noorizadeh.
"Chat reference: Training and competencies for librarians." (2009). Link. |
|
Week 8 Feb. 27 |
Review |
Reference Subject Guides Due Final exam,take home handed out (respond to email questions) |
|
Week 9 Mar. 6 |
Evaluation, Tie up loose ends |
Final exam due (hand in at beginning of class) All older assignments due by 11:00 PM March 6 - NO EXCEPTIONS |
|
Week 10 Mar. 13 | NO CLASS |
Grading Rubric for Assignments (note, this applies particularly to reference research questions).
Criterion |
Exemplary (4) |
Good (3) |
Acceptable (2) |
Unacceptable (1) |
Research |
Provides at least three distinct search strategies
for each question Utilizes various library resources (print and online); demonstrates
resourcefulness and knowledge of library and external resources |
Provides three search strategies for each question Utilizes various library resources (print and online); demonstrates
knowledge of library and external resources |
Provides search strategies for each question; some
may be repetitive Utilizes library resources, but dies not
demonstrate resourcefulness in selection of library or external resources |
Does not provide three search strategies for each
question Does not demonstrate knowledge of library and/or
external resources |
Comprehensibility |
Addresses and answers each question; provides
answers for possible interpretations of question Provides detailed instructions for locating and
using library resources Logical, well organized, and uses appropriate
screen-shots |
Addresses and answers each question Provides detailed instructions for locating and
using library resources Fairly logical and well organized; uses screen
shots |
Addresses each question; may not completely answer
all questions thoroughly Provides instructions for locating and using
library resources that are somewhat vague Somewhat organized and logical answers; needs screen shots to
demonstrate |
Does not adequately address each question; answers
are not complete or relevant Instructions for locating library resources are
confusing or incomplete Unorganized and missing screen shots to
demonstrate instructions |
Mechanics |
Correctly cites library resources Links and instructions are correct and complete |
Correctly cites library resources Links and instructions are correct and mostly
complete |
Cites most library resources appropriately Some links or instructions are correct and/or
complete |
Does not correctly cite library resources Links and instructions are incomplete or incorrect |
The
University Honor Code All members of the University community are entrusted with the responsibility of observing certain ethical goals and values as they relate to academic integrity. Essential to the fundamental purpose of the University is the commitment to the principles of truth and honesty. The Honor Code is designed so that responsibility for upholding these principles lies with the individual as well as the entire community. The Honor Code fosters and advances an environment of
ethical conduct in the academic community of the University, the
foundation of which includes the pursuit of academic honesty and
integrity. Through an atmosphere of mutual respect we enhance the value
of our education and bring forth the highest standard of academic
excellence. Members of the University community, including students,
faculty, staff, administrators and trustees, must not commit any
intentional misrepresentation or deception in academic or professional
matters. The Honor Code fosters and advances an environment of
ethical conduct in the academic community of the University, the
foundation of which includes the pursuit of academic honesty and
integrity. Through an atmosphere of mutual respect we enhance the value
of our education and bring forth the highest standard of academic
excellence. Members of the University community, including students,
faculty, staff, administrators and trustees, must not commit any
intentional misrepresentation or deception in academic or professional
matters. |