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ENGL 2021, Business Technical Writing, Fall 2002

Section 5, Monday/Wednesday 9:00 -10:30, SH 334

Instructor Ms. Ansari

 

Office Room: 387 B, Sturm Hall

Office Hours: Mon. & Wed., 10:30 -12.00

Office Phone: 871-2902

E-Mail:sansari@du.edu

Voice Mail: 871-4395

URL:http://www.du.edu/~sansari

 

Course Objectives:

Business Technical Writing will prepare you to communicate effectively in the business world. We will discuss and practice strategies for creating a variety of documents such as memos, letters, résumés, and reports. We will work on balancing the dry, formulaic aspects of business writing with opportunities for you to bring into play your creativity, personal interests, and individual business talents. Note: Completion of the First-Year English sequence is required for enrolment in this course.

Required Text:

Business Communication Today, 7th ed. Bovée, Thill, and Schatzman.

Suggested Reading:

What Colour Is Your Parachute? A Practical Manual For Job-Hunters & Career Changers  by Richard N. Bolles

Class Websites:

http://www.du.edu/blackboard/

http://myphlip.pearsoncmg.com/indexstudent.cfm

Course Requirements:

A. Reading Assignments: I expect you to complete the readings before the class date on which they are assigned. You might not need to read a whole chapter, but only specific parts of it. Since I am already cutting down on the reading material within a chapter, please do read the assigned pages. I will also encourage you to at least familiarize yourself with the rest of the chapter.

B. In-Class Worksheets and Outlines: To help you to retain the material, I will ask you either to make an outline of the material you’ve read, or to do some in-class exercises.

C. Written Assignments: All work must be your own, generated this quarter (no recycled assignments). Representing another’s words or ideas as your own or not properly citing other’s work is plagiarism; any dishonest or plagiarized work will receive an F. All assignments must be turned in on time, at the beginning of class on the due date. Late papers will affect your final grade. I will not accept papers more than one class late. Below is a brief overview of the written work you will do this quarter; each individual assignment will be explained clearly in class -- in discussion and written form.

1)     Memos and Letters: You will write two 1-page memos and two 1 to 2-page letters – some drafts will be done in class. They will deal with internal or external requests, recommendations, complaints and refusals and will be based on real-life situations.

2)     Résumé and Cover Letter: You will compose a résumé or curriculum vitae and a cover letter for a real, advertised job opening. 

3)     Final Project and Presentation: You will prepare an 8 to 10-page report on a country of your choice. The report will focus on the potential of the country as a new market for a specific product.

D. Attendance: Attendance is essential. You are allowed two unexcused absences. Any absences beyond these personal days will adversely affect your final grade.

E. Conferences: To help plan your final project or for any other help in your writing or reading assignments, I will ask you to schedule an appointment with me.

Assignments and Grading

Letters (2)

100 points each

Memos (2)

100 points each

Résumé/Curriculum Vitae

100 points

Cover Letter

100 points

In-class Worksheets, Outlines and Participation

100 points

Final Project 

250 points

Presentation

50 points

  

Schedule of Readings, Assignments and Activities:

 

Week 1

Introduction

M 09/09

Course overview, Student Introductions and English Skills Test

W 09/11

Read Ch.1: Emphasis pp. 3 – 5; 15-23. BRING LAPTOP
Black Board Class and “My Companion Website” Demonstration

Week 2

The Three-Step Writing Process

M 09/16

Read Ch.3: “Communicating Interculturally, 52-73. BRING LAPTOP
OUTLINE NO. 1 DUE
Discussion of Final Project

W 09/18

Read Ch. 4:  “Planning Business Messages”: Emphasis pp.79-85; 92-101.

Week 3

The Three-Step Writing Process

M 09/23

Read Ch. 5:  “Writing Business Messages”: Emphasis pp. 107-115; 118-126.
BRING LAPTOP (In-Class Work Sheet Assignment No. 1)
OUTLINE NO. 2 DUE

W 09/25

Read Ch. 6 : “Completing Business Messages”: Emphasis pp.141-143;146-151.
Discussion of Memo Format
IN-CLASS WORK SHEET NO. 1 DUE

Memo # 1 Assigned

Week 4

Writing Letters, Memos, E-Mail and Other Brief Messages

M 09/30

Read Ch. 7 : “Writing Routine, Good-News, and Good Will
Messages”: pp.185-195. MEMO # 1 DUE

W 10/2

Continue to Read Ch. 7: 195-210. BRING LAPTOP
OUTLINE NO. 3 DUE
Memo # 2 Assigned

Week 5

Writing Letters, Memos, E-Mail and Other Brief Messages

M 10/07

Read Ch. 8: “Writing Bad-News Messages”: pp. 227-250.
BRING LAPTOP (In-Class Work Sheet Assignment No. 2)

OUTLINE NO. 4 DUE

MEMO # 2 DUE

W 10/09

Read Ch. 9: “Writing Persuasive Messages”: Emphasis pp. 226-276; 280-288.
IN-CLASS WORK SHEET NO. 2 DUE
Letter # 1 Assigned

Week 6

Planning, Writing, and Completing Reports and Proposals

M 10/14

Read Ch. 12 “Planning Business Rep. and Proposals”:Emphasis:377-378 & 392-399
LETTER # 1 DUE
BRING LAPTOP (In-Class Work Sheet Assignment No. 3)

W 10/16

Read Ch. 13 : “Writing Business Reports and Proposals”: Emphasis: pp. 421-433.
IN-CLASS WORK SHEET NO. 3 DUE

Letter # 2 Assigned

Final Project Assigned

Week 7

Planning, Writing, and Completing Reports and Proposals

M 10/21

Read Ch. 14:“Completing Business Reports and Proposals”: Emphasis pp. 465-465.
BRING LAPTOP (In-Class Work Sheet Assignment No. 4)
LETTER # 2 DUE

W 10/23

Read Ch. 17 “Writing Résumés and Application Letters”: pp.542-551.
IN-CLASS WORK SHEET NO. 4 DUE
FINAL PROJECT PLAN DUE
Cover Letter and Résumé Assigned

Week 8

Writing Employment Messages

M 10/28

Read Ch. 17 “Writing Résumés and Application Letters”: pp. 552-567
BRING LAPTOP (In-Class Work Sheet Assignment No. 5)

ROUGH DRAFT OF Résumé DUE

W 10/30

Read Ch. 17 pp. 568-574.
IN-CLASS WORK SHEET NO. 5 DUE
COVER LETTER and FINAL DRAFT OF Résumé DUE

Week 9

Designing and Delivering Oral Presentations

M 11/4

Read Ch. 15 “Planning, Writing, and Completing Oral Presentations”: pp.494-511
OUTLINE NO. 5 DUE

W 11/06

Read Ch. 16 “Enhancing Your Oral Presentation with Electronic Slide Shows”: pp. 517-537.
Begin of Final Project Presentations

Week 10

Final Projects

M 11/11

ROUGH DRAFT OF PROJECT DUE
Presentations

W 11/13

FINAL DRAFT OF PROJECT DUE 
Presentations